CANCELLATION AND RETURNS

Note:
We make every effort to fulfil all the orders placed. However, please note that there may be certain orders that we are unable to process and must cancel. The reasons include limitations on quantities available for purchase, inaccuracies or errors in product, pricing and stock information, or problems identified by our credit and fraud avoidance department.

Our Customer Service Team will communicate to you if all or any portion of your order is cancelled. If your order is cancelled after you have done payment, the said amount will be reversed back in your Account.

Please contact us through WhatsApp or e-mail (support@vihaanacreations.com) in case you wish to cancel the Order. On receipt of the cancellation notice, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed or shipped out by us. In some cases, this can happen within an hour after you place the order.